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UC Campus Virtual Helpdesk

Having a problem with your Webmail or Blackboard account? Having Spam problems? Have a question or issue with Web for Students?

Please submit your problem or request to the University Computing Helpdesk by completing the form below. Please be as specific as possible when describing your problem or request so that we may better service your account.

Name:

Login Code/Shortname:     Student ID#:

Contact Phone #/ SHU Extension:

Outside Email Address (Yahoo, Hotmail, etc.)

Please Describe Your Problem or Request:

Thank You!

When describing a Lotus Notes problem please include the following data: When did the problem occur? Were you using Webmail or the Full Notes Client? What Notes process where you trying to complete, such as loading the program, loading your database, moving from email to email, moving from email to folder?

If you were on your home PC or laptop please include the following data: When did the problem occur? What kind of PC or laptop do you have, including CPU type, speed and ram size? How were you connected to the Internet (cable modem, DSL or dial-up)?